unhelpfull sales man

Click here if this is your business
First4Car - www.first4car.com
★★★★☆
4.4
84.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Lynchsb466's review of First4Car - www.first4car.com

“unhelpfull sales man ”

★☆☆☆☆

written by Lynchsb466 on 02/07/2014

Went to look at a car looked good on the photos but disappointed when i saw it as filthy and stuffed in a corner,lack of service history,needs cam belt,scratched and required major surgery on 1 alloy excessive miles and high on price as they are better ones with less mileage and cheaper elsewhere and then the sales guy was not willing to move on anything anyway....

  • not bought

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

First4Carcom's Comment

Written on: 04/08/2014

We are sorry to hear you were not happy with your experience at First4car. We are a very busy garage selling well over 1000 cars a year. Unfortunately space is limited therefore if we know customers are coming to look at a specific car we will move the car out so it is easily accessible, we would have also made sure the car was up to standard. As the turnover of stock is high there are times when cars are awaiting preparation yet are still on the forecourt. This is not ideal however with it being holiday season too we do have a number of staff on holiday. With regard to the price we price our cars competitively and believe you would not have come to view the car if this was not the case. All I can do is apologise if the salesman involved came across as unhelpful. I will speak to the sales staff regarding this. Once again I apologise for your disappointment.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0