
Photo4Me - www.photo4me.com
Customer Service
Quality of website
Value For Money
Photo4Me - www.photo4me.com
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User Reviews
Gorgeous Print
The print of The Sycamore Gap arrived extremely quickly, was well-packaged and is of excellent quality, including the framing. It was a much-appreciated gift for my son who has walked in that area of Hadrian's Wall very often.
Brilliant Service
Wonderful customer service and so helpful . Our parcel was delivered damaged and they sent a replacement the next day. They went out of there way to help, Great quality product too.
Fantastic Friendly Service.
Received a framed Lancaster's over the reservoir picture today. What can I say? The picture is brilliant, and the overall service including a phone conversation has been outstanding. I would definitely recommend this company to anyone.
Excellent Customer Service
Lovely photo of BAs "Queen of the Skies" Boeing 747 my favourite, which I have placed so I can see when I walk into the room. Photo arrived well packed and in good time. Also excellent customer service means I would recommend Photo4Me to anyone.
Excellent Service
Photo4me.com is a fantastic online shopping experience. The website is a joy to use. The collection of photographs is extensive. Then the options of size, frame colour and format was so helpful. This all contributed to the end result being exactly what i wanted.
Parcel Force tracking was so helpful. But somewhere along the process it went missing. So I called customer service who answered immediately and rectified my problem without hesitation and my print was with me in a couple of days.
You won't be disappointed by making a purchase. But are you going to order just the one print or more as there's so much choice?! There's so many that will meet your taste.
Very Impressed.
I recently ordered a canvas of a barn owl and am very pleased with it. I especially loved the fact that this website / company enables you to see the picture/canvas/print of your choice in a virtual room, thus giving you a great idea of how it's going to look on your wall. In addition you can choose various sizes of the same photo, print etc. so you can be sure it won't be too large or small for the space you have in mind. I was also pleased to find a detailed write-up of the type of owl on my canvas, inside my parcel. Very interesting. Thank you.
Many thanks for the great feedback! We try to show off the product as best we can to ensure customers like yourself are pleased with the end result.
Kind regards,
Photo4me Team
Poor Quality Frame
Ordered large print of Chesil 508mm High x 864mm Wide [Oak Frame & Standard fitting & white mount. Frame is so thin that when picture was hung on strap across back the frame bowed (deflection 25mm + in 24 hrs). Emailed and asked for advice on how this could be repaired and have received no reply. Frame is too thin and cheap for weight of picture. Poor quality, poor service. I would not advise using this company.
Hi Phil2911,
Apologies that we didn't reply to your initial email as we never received it. We did however receive your follow up email on the 19th and we immediately called you regarding the bowing issue with your frame. I believe from this conversation we had a good and positive talk and outcome.
Following this, we have had a conversation with our frame manufacture to ensure that the bowing is no longer an issue on future orders.
Kind regards,
Photo4me Team
Excellent Customer Service
I ordered a print which was not to my liking when it arrived. This was no fault of the company but they were extremely helpful in arranging for me to receive a different print which I was happy with. The person I dealt with was extremely sympathetic and helpful.
Hi,
Glad to hear that we met your expectations with the second print and that our customer service team was extremely helpful and sympathetic and we have a happy customer at the end of the day.
Enjoy the picture! =)
Kind regards,
Photo4me Team
Excellent Customer Servuce
I have ordered two framed pictures from Photo4Me in the last month and both are excellent. With the second picture there was a small problem, as slight damage had been caused during transit. The customer service response was excellent and the problem was sorted out extremely quickly, with replacement items provided.
I would use them again and recommend them to anyone looking for a quality product, backed up by quality customer service.
Extraordinary Service, Outstanding Product!
I ordered a framed print as an engagement gift for my daughter and her fiancé. It was an extremely late inspiration on my part, (ordered on Wednesday, for a party on the Saturday). I chose to pay a very small amount extra for Express Delivery, but still not really expecting to receive the print in time, but wanting to give it the best shot I could!
Within about 30 minutes I had received a phone call, asking if I was hoping for a delivery prior to the weekend, as it was their experience that people opting for express delivery on a Wednesday often had that in mind! The guy I spoke to said he would do everything possible to make sure I received the product on Friday.
Sure enough, the print arrived, well packaged, on the Friday afternoon. An absolutely stunning picture in a beautifully crafted frame, I couldn't have asked for better service or a better product.
My daughter and her fiancé were touched and thrilled as the print was of their university town, where they met, and where they were visiting when they got engaged.
I would not hesitate to use the company again and would recommend them to anyone without reserve!
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