Deceitful & uncaring

Click here if this is your business
2.9 / 5
46% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

skitters's review of Best Bridal Prices


“Deceitful and uncaring”

Written on: 19/07/2013 by skitters (1 review written)

They cannot make dress at all to order, which they intimate on website, so a size 2 has to order a size 6 for the waist to fit properly then pay hundreds more locally to alter it.

They do not give a damn about filling out custom forms, so duty and fees to Canada cost another 25% of the price! They said they were not aware of this; yet they also said ship DAILY to Canada.

On customs, they claim a veil that is FREE (which is about what it is worth) has a value of $150 - so the customs is even more outrageous!

I suggested they send via US post, to avoid another $80 UPS broker fee (an another money grab by UPS); they said they get lost often. Yet I called US post, and their packages are insured AND tracked!

When I tried to discuss this and make suggestions for others to avoid $350 fees, they claim they tell you on website it is your responsibility for taxes and duty; I said they could be clearer about HOW expensive this might be. Delivery also took two months.

My advice - shop local - or go direct to China where they are made!
The bottom line is they really could not care less - they have already got their money.

  • way too expensive for value

    Goods purchased & cost

  • A few weeks late


  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0