Ordered Mr & Mrs board game then received an email back saying 'Your order is on-hold until we confirm payment has been received.' then soon after my card was trying to be used to purchase electrical goods worth over £400. I cannot prove it is them but seems strange it happened straight after I received that email. I should have checked their security on website as when going back onto the site I noticed there was no padlock in the corner of the address bar making this an unsecure website for payments. Do not use if you don't want someone else trying to use your card.

Ordered Mr and Mrs board game and used my debit card. Still not received my item, however today £53.99 to TPS online ECOM debited my account. Searched this online and it’s to The Perfume Shop. I rang my bank to query the debit and advised them that I had not bought anything from the perfume shop. The bank have raised a fraud investigation and cancelled my card. The Boardgamer is the only place I have used my card online and after reading all the reviews I believe this company is using the card details to make random purchases. Probably small enough so that it goes unnoticed. BE WARNED DO NOT USE THIS COMPANY!!!!

I purchased on the 7th January 2018 and still not received the item 42 days after purchasing. Sent 3 emails on 'contact us' page and no acknowledgment or contact from them. They take your money but don't ever deliver and don't even reply - i would not recommend. I would rate less than 1 star if it was an option.

Order 10 Dec got email back to confirm order but when I emailed them back I never received one back and still have not received my stuff

If I could give no stars I would. Ordered Lattice game did not arrive sent e mail did not reply.Site should be shut down

If you are reading this before you purchase, please please don't even consider this web site, within hours they were using my credit card on dubious web site, YOU HAVE BEEN WARNED!!!!!!

DO NOT purchase anything from this site!!!!! Ordered a week ago and nothing has been delivered, no emails answered and my card has been used to purchase items. I've have had to cancel my credit card. It should be shut down....why hasn't it been?????

I ordered a game on 22 November and received an order number. A week later no delivery and no update on progress. So I tried to contact the company, but there is no phone number just an e-mail contact via the website. I e-mailed on 29 November, but as at today's date 5 December I have not had a reply, I have not had any progress regarding delivery and my item has not arrived. I didn't look at the customer reviews before ordering (and I have not used the company before), but I wish I had as they are all very poor. A total waste of money as I will now have to but the item elsewhere to be sure to have it for Christmas.

After ordering yesterday morning my bank contacted me to tell me about a fraudulent activity on my account to a totally different amount & time to which I ordered & the transaction I made & this company didn’t even show up !! Please do NOT buy off this website as now I’ve had to cancel my card ! A total annoyance as to which I can’t believe after all previous reviews nothing has been done about it !

PLEASE DO NOT BUY OFF THIS WEBSITE THEY HACK INTO YOUR CARD AND USE IT TO BUY ITEMS POLICE ARE AWARE THIS WEBSITE NEEDS SHUTTING DOWN.

Do not order from this site. Never received the item. Tried contacting via details on their website but got no response. Ordered item over 3 weeks ago! was left with no option but to cancel my bank card.

WARNING DO NOT BUY FROM THEBOARDGAMERS! Do not buy from this company they use your CREDIT CARD! details like others have said. I purchased my order today and then soon after my bank reported fraud action on a site I have never heard of. I don't understand how they are still trading since 2015 when they have a number of fraud claims against them.

I've ordered through this website on 12/12/16, had a email of confirmation but no money has left my account nor have I received the goods. I have used the contact form on he website to ask when I should expect to receive my order today and am waiting for a reply! Looking into the site I have found the information for the Website owner. The Board Gamers was setup in 2011 to supply the UK with the best quality games. The company is managed by a man who has been involved in the board games market for many years. All the products The Board Gamers sell are manufactured in the UK. I am hoping that it is all legit but am tempted to phone my bank just in case. Has anyone had a positive experience??

They claim to sell cheaper games than most other websites & I fell for it! All looks legitimate. You get an order number & a confirmation email which says they are confirming the funds. You then never hear from them again because they have got your card details to go spending themselves! They use your card details! DO NOT USE THIS WEBSITE! No telephone number to contact them, just an online email contact which they never reply to.

I ordered Mr & Mrs game from this site before reading any customer reviews. Luckily read reviews straight after I made the order. Have contacted my bank and cancelled my credit card. This site should be STOPPED AND REPORTED.

This is not a genuine website. It's a sham. They take your order and then use your card details to make their own purchases. DO NOT USE THEM.

Ordered a kids game for Christmas last week and straight away they used my credit card repeatedly for online computer software and to buy themselves a subscription to a bloggers tuition site! I can't believe their website still exists as appears to do same sham last year

Ordered an item alerted by my bank of suspicious activity, they spent about £200 in one night! Can't understand why this site is still online!! Avoid!!

Do not use. They stole my credit card details. Luckily the bank picked up the fraudulent transactions