very poor customers service so far & experience

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Outdoor Toys Direct - www.outdoortoysdirect.co.uk
★☆☆☆☆
0.9
8.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Guest's review of Outdoor Toys Direct - www.outdoortoysdirect.co.uk

“very poor customers service so far and experience”

★☆☆☆☆

written by on 29/01/2018

Well it not looking good so far. Terrible customer service on ebay and patronising replies. I open dispute withing 30days trying fob me off i need pay return item. Also if is'nt perfect condition might send it back and refuse refund. The stem is'nt aline wheel and only did 3miles on it and tyres been used how i supposed test it if not use item. Seams like this company sell poor quality tat and would advise not to use them. Lets see what ebay has to say and if there manner and customer service improves I will follow up my review on what happens. Why should I loose out because this company trys sell poor quality items for 100s pounds then shuns there customers soon as there issues and problems. Also the scooter i8 not even same as in pictures has ugly lettering all over it not blank so not even described right. I never buying nothing like this again unless off a proper company like argos or something. They seam like types people do anything get out of sorting problems out.

  • poor

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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