DO NOT BUY

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  • Customer Service

  • Quality of website

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nehalmc's review of Otherland Toys - www.otherlandtoys.co.uk

★☆☆☆☆

“DO NOT BUY”

Written on: 07/03/2014 by nehalmc (1 review written)

I bought a keyring for my husband as a Christmas present - the one that beeps when you whistle, so you can locate your keys.
The item arrived after 2 weeks, it beeped for the first few times and stopped working all together.

There is no contact number so I sent them an email, they didn't even bother to acknowledge or reply.

2 years down the line, I keep getting spam from their marketing department. I have lost count of how many times I have unsubscribed, but they pay no heed whatsoever.

Shockingly bad customer service - an 'I don't care' attitude from an internet box shifter with no regard for their reputation.

  • £8.99

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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