Worst online experience in quite a while

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of OneClickToys.com - www.oneclicktoys.com

★☆☆☆☆

“Worst online experience in quite a while”

Written on: 21/06/2012

It took my order 10 days to arrive even though it said on the website that stock was readily available (within 1-2 days). I spoke to the customer services hotline who were very friendly and promised me prompt delivery after my call, but nothing happened for a few days again. I then received an email saying that my order had been dispatched and that I could track my parcel. Tracking did not work either unfortunately. To sum it up: It took ages to get my product, and I did not have any idea of when it would arrive. Very poor. And I finally received an email from oneclicktoys asking for feedback which led me to this page.

  • Goods purchased & cost

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