Kids Cars Direct Reviews - www.kidscarsdirect.com

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★★★☆☆
3 / 5
47% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Kids Cars Direct - www.kidscarsdirect.com

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Latest Reviews

★★★★★

“Great product, fast service ”

Written on: 16/11/2017 by McCurdy82 (1 review written)

Fantastic product, arrived next day. Will recommend and use in the future… Read Full Review

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★★★★★

“Excellent!”

Written on: 15/11/2017 by Dave240480 (1 review written)

Delivered next day as promised, in perfect condition and car is exactly as described. Would Recommend!… Read Full Review

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★★★★★

“Does what it says on the box”

Written on: 15/11/2017 by Simon007w (1 review written)

Great product, delivered next day, all as promised. My son has been driving his Ferrari around for 3 months now without problems and he still loves it. Money well spent… Read Full Review

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★☆☆☆☆

“Utter poppycock ”

Written on: 27/10/2017 by Dominickx444 (1 review written)

Utter joke! Car arrived ontime but was damaged in three different places! Website stated the opening times on a Friday of 8am-4pm called from 8am all the way till 9:30 when they finally answered and advised me they open at 9 and the website is wrong but still haven’t changed it on the website. Upon speaking to a member of staff who advised I can drive to them and swap the car myself aswell as they driver pack which had apparently been sent separately but still not arrived 3days after car… Read Full Review

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★★☆☆☆

“Missing number plate letters”

Written on: 25/10/2017 by Lucy1977 (1 review written)

So annoyed with this company after numerous emails I still have not received the letters, no one answers the phone this is my kids Xmas present it needs sorting!… Read Full Review

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★★☆☆☆

“Number Plate Missing.”

Written on: 05/10/2017 by NolaGentry (1 review written)

I purchased a car in July and despite a few requests for the number plate I have had no response and still not received the number plate 2.5 months later. I have found no one answers the phone… Read Full Review

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★★★★★

“Brilliant”

Written on: 25/09/2017 by Ann3z3 (1 review written)

Very impressed all round as ive had issues in the past with other companies id recommend to all first class service would definately shop there again… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 12/07/2017 by EmmaTB (2 reviews written)

We bought a car from Tesco which had been supplied by Kids Car Direct. We have had endless issues with the car breaking and them blaming us. The car was bought for our 3yr old in April 2017, it turned up marked, the gear box went and now the front metal axel has broken which they have blamed for turning the car in circles?!? They and Tesco have been appalling in helping resolve these issues and would not purchase through either of them… Read Full Review

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★☆☆☆☆

“Don't buy from this company”

Written on: 19/03/2017

We have had never ending problems from a car bought for us as a gift. It failed within a few months and hasn't worked for last year plus. One problem after another. Brother had two cars from this place also for his Children and those broke very quickly. I wouldn't buy another thing from this company unfortunately. Really poor quality cars not fit for purpose… Read Full Review

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★★★★★

“Kids Cars Direct - Lamborghini Aventador”

Written on: 08/02/2017 by Shorty1981 (1 review written)

So I decided this Christmas I was going to get my 1 year old son his first car. I did a bit of searching online and decided to go for a Lamborghini Aventador, i mean when else will i be able to afford a lambo and i figure if i get him one now, maybe he'll buy me one, one day. I opted for using kids car direct because the reviews and the fact they throw in a free pack of extra bits including personalised number plates. I opted for this car because it looks fantastic, has added noises effects… Read Full Review

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Was this review helpful? 1 0
★★★★★

“Great toy.”

Written on: 07/01/2017 by Japie20 (1 review written)

Although I was a little worried reading the reviews before purchasing, I went ahead and ordered the car. It was delivered, very well packed and easy to assemble. It looks fantastic, better than the photograph and was very pleased with it. However, we only had one week therefore I cannot comment on the customer service other Reviewers experiencing. In particular I like the "paperwork", which is a very nice touch!… Read Full Review

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★☆☆☆☆

“Nice looking website but that's about it!”

Written on: 18/12/2016 by Paolae1977 (1 review written)

We purchased a car from Kids Cars Direct and the quality of the car was really bad. Parts falling off, paint work coming off, missing pieces, the list can go on. When contacting kidscarsdirect.com customer services, firstly no one would pick up the phone or respond to emails, alarm bells starting ringing. Finally someone did respond by email and they were rude and not wanting to help and suggested we had damaged the item. Kids Cars Direct didn't respond to any further emails and we have no… Read Full Review

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★★★★★

“Great item fast delivery”

Written on: 10/11/2016 by Steviec786 (1 review written)

I ordered the mercedes G wagon and it arrived the next as described. It looks great and was easy to assemble. Actually looks better in real life which is a bonus and I can't wait to give it to my boy for Christmas, excellent job well done guys… Read Full Review

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★☆☆☆☆

“Worst Business Ever!”

Written on: 05/10/2016 by Rkamaraj (2 reviews written)

I cannot believe it but my experience echoes the awful service experienced by the user above. Battery lasted 5 months before I was told that I need to replace the batteries myself- only problem were they were soldered on to the wires. So I was advised to buy a soldering iron to unsolder the wires and then I should be able to replace the battery. They take no accountability for their products- which seem to be substandard! Very unhelpful and not interested in any issues once you've paid for… Read Full Review

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★☆☆☆☆

“Car only lasted two months before battery was useless”

Written on: 08/12/2015 by Padillauw452 (1 review written)

Bentley Continental was purchased from this company for my daughter. After two months of use and after charging and storing as per instructions manual the battery stopped working. I wrote to the company who advised me that it was not covered under warranty and I should purchase a new one from Maplins! I did so, however when I went to replace the battery the wires were soldered onto the old battery!! Upon asking the company what I was supposed to do they simply advised me to purchase a… Read Full Review

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