very slow with no communication

3.2 / 5
56.7% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Forbidden Planet Ltd -


“very slow with no communication”

Written on: 06/01/2014

I ordered some adventure time items, that were in stock, for Christmas. There was no mention that I would not receive these in time, they were still in stock on the website. I look at the terms and condition of delivery and was informed that I would have to wait 21 days before I could question the delivery. I think an order placed 11 days before Christmas, unless otherwise told should arrive before Christmas, especially when paying £5.50 for the pleasure!

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