poor online delivery

3.2 / 5
57% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

kennyf1972's review of Forbidden Planet Ltd - www.forbiddenplanet.com


“poor online delivery”

Written on: 17/12/2013 by kennyf1972 (1 review written)

Ordered stuff online on the 4th of dec from yourself and various other online retail stores. By the 12th everything had arrived and is wrapped up under my tree except the FP stuff.
On the 12th I sent an email to enquire about my stuff only to get standard reply of "we are busy due to Christmas"
Finally on the 16th I received an email to say items were dispatched but it will take 7/12 working days to arrive to the chances of getting them under the tree are slim.
Really disappointed in this online service as I shop in the Glasgow FP all the time and thought online would have been more convenient.

  • 43.00

    Goods purchased & cost

  • Still waiting


  • Quality of website

  • Value For Money

Report this review
Was this review helpful? 0 0