Get ready to be disappointed

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★★★☆☆
2.5
40.0% of users recommend this
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Click here if this is your business

Guest's review of All Garden Fun - www.allgardenfun.com

“Get ready to be disappointed”

★☆☆☆☆

written by on 02/05/2013

I ordered a pool table from allgardenfun last Saturday for my sons birthday the following Saturday. I ordered from them because they advertised 3 day delivery. I placed the order online on Saturday. I rang them Monday to see when my order would be coming. They said that the order had been processed that morning and would be arriving on Thursday. I stayed in all day Thursday waiting. I even rang agf at lunchtime to see if they could give an approximate time and they said that the order had been dispatched and would be there by 5.30. At 5pm ( as I wanted to catch them before the office closed) I rang again to ask weather my order was still coming. Oh dear, theres been a mix up. We ordered the pool table on Monday but the manufacturer ( BCE ) did,nt process the order till today so it won,t be there till next week. I then got the manufacturers number and called them. They said that when they receive an order they have up to 5 days to process the order and the 3 day delivery time starts from when they process it, a fact that all garden fun is well aware of.
Bottom line, I have 4 children coming over on Saturday night to play pool only theres no pool table. My son is terribly disappointed, not quite the birthday treat I had in mind. Avoid this company like the plague.
First they make false advertisement ( 3 day delivery ). Then they string you along ( Yes your order has been processed and is on it,s way ) Then when your order fails to arrive they blame someone else. I wish I had taken note of some of the reviews that I had read. Buyers beware.

  • Poolo table

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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