Buyer Beware!!!

I ordered two tickets for mezzanine seats at $100 per ticket. My credit card was charged $256.55. I received the tickets via email. There was a red button that said “Review and Print.” I clicked on it and verified that they were the correct tickets (mezzanine). Then I had to click on another button that said “Download.” I downloaded and printed the tickets without further examination and put them in an envelope. When I got to the venue, I discovered that I had tickets for $35 seats in the upper balcony four rows from the very top (with somebody else’s name on them) and I am HANDICAPPED!!! When I contacted Vivid Seats, they refused to do anything to satisfy me...did I mention that their website and the tickets themselves tout a GUARANTEE??? BUYER BEWARE!!! This outfit is out to take your money and cares nothing for customer satisfaction!!! Use them at your own risk and only if you can afford to throw the money in the toilet!!!