DO NOT USE- HORRIBLE

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  • Selection of tickets available

  • Ease of ordering

  • Customer service

TomWol's review of Ticketsmate www.ticketsmate.com

★☆☆☆☆

“DO NOT USE- HORRIBLE”

Written on: 07/01/2017 by TomWol (1 review written)

I thought I had purchased 3 tickets for Book of Mormon for the Jan 6 7:30 show. When email arrived I noticed that tickets were for the January 7 matinee. I immediately called to change the tickets but was told that all sales were final and they couldn't help me. Ticket prices included a very hefty fee of $40/ticket plus $8 handling fee. I contacted MasterCard to contest the transaction but I didn't get a warm feeling that I would be successful in getting a refund. I would have had to show evidence that the mistake was not my fault. I'm sure that somewhere on their website, there is a notice that all sales are final. My recommendation is to stay away from this company.....

  • Book of Mormon

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

    Booking fee

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