Don't Count on It!

TicketCity - www.ticketcity.com
★★☆☆☆
2.0
From 4 reviews
25.0% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

Guest's review of TicketCity - www.ticketcity.com

“Don't Count on It!”

★☆☆☆☆

written by on 11/02/2014

I hope I have the right company because I'm about to say some seriously critical things. It was Ticket City--TX that cost me some money plenty of disappointment, and nearly the entire chance of taking my son to a basketball game (Miami Hurricanes vs. Notre Dame Irish).

On Saturday morning, February 8, I ordered through TicketSupport.com two centercourt tickets to the game. I got an email telling me that the ticket seller,Ticket City--TX was processing my order and that I would get another email directing me to a link where I could print out the tickets.

By late Sunday afternoon, I had not received the promised email, and though I did think that perhaps the week-end had slowed the business down, I called Ticket Support and was told politely to give Ticket City until Monday afternoon.

It would be pointless to detail all of the calls I made as of Monday afternoon except to say that Jasmine at Ticket Support tried herself to get a satisfactory answer from Ticket City, to no avail. The only answer I got directly from Ticket City was that the two seats I thought I had bought had been sold a week ago to StubHub.

If that were the case, what ethical lapse prompted Ticket City to leave the inventory available at Ticket Support--and leave me to think that I had bought the pair of seats?!!

Ticket City--TX tried to offer me other seats, when I had already gone to another source, TicketMaster. And they even went to the trouble of a follow-up call to see if they could do anything, perhaps because I had promised that I intended to write this review.

Because of the long history of ticket scalping in this business, there are no doubt some ticket brokers who try to be scrupulous, hoping that customers could begin count on reasonable expectations. Ticket City--TX does not seem to be among those brokers.

  • Miami Hurricanes basketball vs, Notre Dame Irish

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

    Booking fee

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