TicketBis Reviews - www.ticketbis.net

★★☆☆☆
2.3 / 5
35% of users recommend this
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Latest Reviews

★☆☆☆☆

“What a crock of poop this company is!!! ”

Written on: 16/04/2018 by FletcherNL (1 review written)

Ordered Chelsea Southampton tickets for Saturday 14th April no tickets no reply on there awful email system, £127 down and extremely frustrated. So annoyed at myself for not checking the reviews out first on this company. MY ADVICE TO ANYONE WOULD BE DO NOT PURCHASE TICKETS FROM THIS COMPANY… Read Full Review

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★☆☆☆☆

“looks like ive been ripped off with more then Euros 300 ”

Written on: 12/04/2018 by MINTY.1965 (1 review written)

wanted 2 Liverpool v Bournemouth tickets for my sons 18th birthday paid over 300 euros and no tickets total RIP OFF MANY THANKS… Read Full Review

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★☆☆☆☆

“Cannot put 0 stars!!!”

Written on: 16/03/2018 by clarissedandrea (1 review written)

Wish I could put 0 stars!!! Bought two tickets for ManCity vs. Chelsea, at 125 pounds each, both were fake!!! I have received fake paper tickets!!! Please guys do not buy anything on this website as it is very fraudulous, I have seen many people who have been in the same situation as me. This website needs to be taken down!!! No contact, no emails on the website… Read Full Review

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★☆☆☆☆

“Never ever book anything with this company they sent...”

Written on: 06/03/2018 by Jaquand185 (1 review written)

Never ever book anything with this company they sent us fake tickets not worth the disappointment… Read Full Review

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★★★★★

“Amazing day out ”

Written on: 13/02/2018

I bought 3 tickets to Chelsea v West Brom through Ticketbis for my family for a Christmas. After booking I read the reviews and got very nervous had I picked the right company to do this as most of the reviews didn’t fill me with confidence. I want everyone who reads this to know I thought they were amazing anything I needed to ask was delt with efficiently and with care. The tickets came 4 days before the game. We went to the game last night and had the most amazing time thankyou Ticketbis… Read Full Review

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★☆☆☆☆

“I have dreamt of going to the world cup for years,...”

Written on: 01/02/2018 by 71McIntyre (1 review written)

I have dreamt of going to the world cup for years, this year i decided to give myself a treat and go to it. I bought tickets for two different games. Not only, this company does not have a customer service phone number, they will not send my tickets to my home address in the US. They charged me $45 for shipping for each ticket and they charged me 3 times the face value. APparently they want to mail my tickets to wherever i will be staying in Russia which is not trust worthy considering I wont… Read Full Review

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★☆☆☆☆

“TOGETHER LETS BRING TICKETBIS DOWN!!!”

Written on: 27/01/2018 by SCAMFRAUD12 (1 review written)

In october i brought my son manu v tottenham tickets for christmas, the match is in 4 days!! On wednesday i recieved an email saying exact words 'turns out your tickets are physical tickets'i did not pay for this and ticketbis want me to collect them at a hotel near a venue! I paid for e-tickets to be downloaded a day or a few hours before the match!!After countless emails they refused me a refund! Even tho i was missold them which cost me £300. They have now said they have sent my address… Read Full Review

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★☆☆☆☆

“STAY AWAY FROM THIS COMPANY AT ANY COST !!!!!”

Written on: 23/01/2018

STAY AWAY FROM THIS COMPANY AT ANY COST !!!!! SOLD TICKETS AND NOT BEING PAID FOR MORE THAN 2 MONTHS!!! CUSTOMER SERVICE IS A TOTAL P.O.S.., THEY NEVER EVER COME BACK TO YOU OR UPDATE YOU ON ANYTHING, JUST PLAYING YOU AROUND UNTIL YOU GIVE UP Event took place in October and the company said that payment is made on 17th of November. NOTHING EVER ARRIVED 1st contact about the payment problem: 4-Dec, followed by 1-month "investigation" 2nd contact : 2-Jan, with another 2 weeks of… Read Full Review

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★★★★★

“Best service ever”

Written on: 25/12/2017 by michellefelton (1 review written)

Everything from booking point to customer service to delivery of tickets was top class customer service. I will highly recommend this site when booking local and international events. Site it trustworthy and very safe. Glad to have used this site. There is nothing bad from my side to write because I received good service. When I was in doubt I sent mails and got a reply in the turn-around-time. I will definitely be using Thinus site in the future… Read Full Review

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★☆☆☆☆

“Tricked into buying child tickets and still no refund ”

Written on: 11/12/2017 by lukemills (1 review written)

I will wait until tomorrow midday before I post a review on all social media accounts and on review centre. The whole weekend was ruined after you sold me child tickets as adult tickets. Then once I told you I didn't want child tickets you told me it's cancelled and I can get my money back to buy other tickets. The refund never came and I didn't have money for new tickets so myself and the two friends that made the trip to wembley couldn't go and wasted the whole weekend. Now I'm still broke… Read Full Review

Lukemills's Response to lukemills's Review

Written on: 11/12/2017

Still no refund

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★★★★★

“Read horrible reviews but proved to be a great experience ”

Written on: 25/11/2017 by 260Bateman (1 review written)

I ordered and paid for my tickets , they were available to download three days before the event . Two days before the event I realised I'd been given incorrect seats , I emailed immediately . Ticketbis confirmed they were incorrect and would contact the seller right away. I was emailed and phoned and the correct tickets were available for me the very next day. The service was quick and professional . They dealt with my queries quickly and rectified with plenty of time . I read all the negative… Read Full Review

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★☆☆☆☆

“Money taken straight away”

Written on: 17/11/2017 by Raidens339 (1 review written)

Just ordered arsenal tickets for the 12th December for my sons birthday. The terms and conditions said no money would be taken from my account u til after the event however the money has been taken from my bank straight away. There seems to be no contact details… Read Full Review

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★☆☆☆☆

“Why oh why?!”

Written on: 27/10/2017 by agashehata (1 review written)

Bought 2 tickets from ticketbis for son's 18th birthday to see beloved Arsenal and patiently waited for 3 months ... should have been delivered yesterday but now even his account is blocked and not recognised. Online chat has programmed generic answers and no humans. Can ticketbis pls get in touch ASAP????… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Awful service”

Written on: 29/08/2017 by Barnet16 (1 review written)

I purchased 2 tickets for spurs v Burnley , did not receive any tickets, cannot get thru on contact no. Several e-mails not been answered, terrible customer service. Where did my money go? I don't suppose I'll ever know. Will never use this company again, and can't believe anyone in their right mind would… Read Full Review

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★☆☆☆☆

“Appalling - don't bother - terrible service”

Written on: 20/07/2017 by stephanev (1 review written)

Bought premium tickets for pgl tauron arena. 5 of them actually to a value of GBP300. After chasing tickets for 3 months and being told each time I had to wait until a couple of days before the event... I got a phone call from ticketbis telling me they could not fulfil my order and tried to swap tickets for the cheaper ones. I asked them for a refund and then nothing , no confirmation of cancellation/refund etc. Put a block on the transaction on my credit card. Also their customer service is… Read Full Review

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★★★★☆

“This was a professional experience and helpful, took...”

Written on: 13/07/2017 by Parsonsmk461 (1 review written)

This was a professional experience and helpful, took time to explain and replied to all of my uncertainties, would use and recommend to others. The tickets requested were, with my consultation replaced with another row, ( due to an error) but still in the same sector, a mere 3 meters higher, in the real picture not an issue. Delivery of the tickets was swift and all took place within 3 days from start to finish… Read Full Review

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★★☆☆☆

“Arsenal Tickets & refund ”

Written on: 10/07/2017 by bristol2610 (1 review written)

Just purchased tickets on 10th July for the arsenal Emirates cup. But now after reading.negative reviews I am very concerned. I want a refund as I don't even know the block or row we're sitting in worried about getting there and no seats has been allocated. Had no receipt there's no contact number so can speak to a human being. If no reply I will be myself reporting them to trading standards and the police. Not good enough. All i want is my tickets or refund Never again it's not a nice… Read Full Review

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★★★★☆

“good costumer care”

Written on: 01/07/2017 by wnSimpson330 (1 review written)

good costumer care. i got a reply in less than 24 hours and the reception of tickets has been fast and good. … Read Full Review

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★★★★★

“i was on my holiday in Georgia when tickets sold so...”

Written on: 25/06/2017 by Reed452 (1 review written)

i was on my holiday in Georgia when tickets sold so ticketbis did everything to send my tickets from different address, from Georgia great customer service well done… Read Full Review

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★☆☆☆☆

“FAKE TICKETS????”

Written on: 11/05/2017 by Murphy1965 (1 review written)

I purchased tickets for Man City v Leicester game on 13/5/17 from this company to take my Dad for a treat. I had a query just before buying them on line so used the livechat to get some questions answered. Well, I tried to converse with someone who was not well versed in English. I was trying to find out if the seats were together which on the site said they were but the operator said no. Eventually I got confirmed that they were together so bought them. The 'tickets' arrived via email and they… Read Full Review

Ticketbis's Comment

Written on: 12/05/2017

Hello,

Could you, please, give us your reference number?

Regards,
The Ticketbis Team

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