Never received tickets.

2.3 / 5
35% of users recommend this
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ytsil's review of TicketBis -


“Never received tickets. ”

Written on: 31/08/2013 by ytsil (1 review written)

ordered tickets flew from Melbourne to London never received my tickets. DONT USE. Support is extremely bad and they do not help at all

  • Customer service

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By Ticketbis

Written on: 08/11/2013

We are sorry for your situation, for this reason we ask you to send us your contact details as soon as possible to the email: in order to study your case and award you the appropriate compensation
We want to apologize for the service received and to explain that sometimes customer services can be overloaded with requests due to certain events, however we would like to mention we have improved our services by reinforcing the customer services support team during busy periods
The Ticketbis Team

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Jorunner's Response to ytsil's Review

Written on: 03/09/2013

You are alright, I fully agree. I made the same experience . Poor service, contact number wrong and type of tickets not fully legal. Stay away!

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