MISREPRESENTATION OF TICKET AVAILABILITY

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373Garrett's review of StubHub Reviews - stubhub.com

“MISREPRESENTATION OF TICKET AVAILABILITY”

★☆☆☆☆

written by 373Garrett on 31/12/2014

Stubhub lied!!! They showed availability of tickets and a venue on their site then sent the wrong tickets!!! When I contacted them, they never communicated that the original seats / times / venue were not available and continued to pretend like they were going to replace my tickets. After finally getting a supervisor they attempted to apply the 'fan guarantee' yet did not give comparable tickets or seats and basically told me I was 'out of luck' even though I have confirmation via email that they misrepresented availability and took money knowingly deceiving their customer in the process. I WILL NEVER USE THEM AGAIN. BEWARE!!

  • Alton Brown

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

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