written by Clare64 on 23/08/2013
I ordered 4 tickets for The Ashes and then had to order another ticket for another family member, I specifically chose the same section as the original 4,however when the ticket came it was in a completely different section than I had ordered.I contacted Seatwave and spoke to someone called Anton who was extremely helpful, he contacted the seller who asked if I would keep the ticket at a reduced price. I explained to Anton that I didnt want that as I wanted us all to be seated together. He informed the seller and by the very next day I had a ticket for the original section. I know that without Antons help i would not have been able to secure the right ticket so a big thank you to him. I would have no hesitation in using them again.
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