money deducted from paypal account - never received product

Click here if this is your business
★★☆☆☆
1.8 / 5
From 5 reviews
20% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

IB89's review of sportswarehouse4u www.sportswarehouse4u.com

★☆☆☆☆

“money deducted from paypal account - never received...”

Written on: 22/02/2013 by IB89 (1 review written)

I made an order with this company online more than 5 weeks ago. I made the payment via paypal and received confirmation about the transaction. I got a confirmatory email from sportswarehouse4u saying they have received my order and were processing it - after not having heard from them for a week I emailed the email address listed on the website and got no reply. A few days later I tried ringing the phone number which turned out to be a personal one for someone called [name removed] - she didn't pick up. After several times, she picked up and told me she would send me another product - on the phone she sounded genuine so I was satisfied. A week went by - nothing arrived, I rang her again - she picked up and told me the same thing - and how she was going to chase it up with the courier company - she even took down my address again - as well as my phone number. Its now been 9 days since that last call - and NOTHING again. I placed the order mid January so on Monday it will be six weeks - DO NOT ORDER FROM THIS COMPANY - stick to reliable trustworthy amazon - do not waste your money - you will not get it back. I am now exploring my options - I will not let this slide.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0