Still no contact!

2.2 / 5
30% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

BigWillyStyle's review of Wiggle


“Still no contact!”

Written on: 15/06/2013 by BigWillyStyle (1 review written)

I placed an order on the 10th for my bike and sent an e mail asking a few questions. It is now the 15th and i still have no reply. I have sent 3 or 4 more e mails and still nothing. I have no idea if my bike is coming or not as it says it hasnt been processed. V12 have given Wiggle confirmation to process my order. Will someone from Wiggle please contact me. Will Smith.

  • Goods purchased & cost

Wigglerosy's Response to BigWillyStyle's Review

Written on: 20/06/2013

Hello Will, thanks for taking the time to write this review. I am terribly sorry for the delay in getting back to you on this one but since you have written this review I have spoken to you via email and the issue has been resolved.

I can see that the bike has now been built and will be dispatched very shortly. If you require any further assistance please do not hesitate to get in contact via our email thread and I will be happy to assist you.

Apologies for the negative experience and I am glad that we have been able to resolve this.

Wiggle Customer Services.

Reply to this comment
Report this review
Was this review helpful? 0 0