no telephone number when things go wrong

2.2 / 5
30% of users recommend this
  • Customer Service

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  • Value For Money

ohforgoodnesssake's review of Wiggle


“no telephone number when things go wrong”

Written on: 11/05/2013 by ohforgoodnesssake (1 review written)

i placed an order with these guys and paid my money - got no confirmation email and no trace of my order on line !!! went to phone them to chase up my order to see if they had recieved it and guess what ??? no telephone customer service in this day and age !!! not good enough . only the option to email or write by post .
sorry - dont recommend wiggle and not being able to phone and speak to anyone is just not acceptable.

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Iwanttoapologise's Response to ohforgoodnesssake's Review

Written on: 13/05/2013

i just wanted to apologise for the review i wrote above - i am the person that wrote the review but i cant seem to log into my old user name so have had to register. i would have liked to delete the above comment but cant.
my goods arrived soon after i had written the review- so i was too hasty in my criticism of the company.
my experiences were positive with the company and i am ever so sorry that i cant seem to delete my negative comments above

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