written by Chanelx417 on 10/12/2014
honestly I haven't got a clue from where those bad reviews come from. I have recently purchased merida big nine tfs 500. and i am really suprised with quality of the service provided. bike came on time and well assembled. unfortunately with just a little sratch on the rear wheel rim. I let them know about the scratch and as a good will they provide me with a pair of nice platform pedals matching the frame as the stock pedals were poor as expected absolutely for free. Customer service best i have ever had.
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