written by Orlandol1954 on 17/03/2014
Needed a Scott part quickly, for a race at the weekend, they borrowed one off a bike to fix me up! Big help thanks :-)
written by Samchez9 on 24/07/2013
Went into wallis cycles this morning to get my gears set up, and he said no he couldn't do it, and that I should maybe take it back to where I bought it from, he never offered to booked my bike in or explain why he couldn't do it, worst customer service I've ever experienced, I live in Walton Le dale and I'm all up for supporting your local businesses, but I would not recommend taking your bike to wallis cycles for repair. In the end I went to fulwood cycles and they could help me enough, my bike will be ready in the morning ready to ride.
written by on 16/01/2013
I ordered a pair of tyres from Wallis Cycles which arrived quickly but without the innertubes which were included in the advert. This turned out to be an issue with Continental, who no longer include the tubes with the tyres, but Wallis offered to send some out and honour the advert anyway. Excellent customer service and communications (thank you Andy). I would wholeheartedly recommend Wallis and will certainly be buying from them again.
written by on 13/05/2012
My order was processed within minutes of submission, I received an e-mail confirming my requiremnts, I also received e-mails throughout the process t advise me on dispatch, the goods arrived when advised. It has been a simple experience with no issues I would definately use again!
written by Marcus1234 on 09/02/2012
I ordered some body armour which they didn't have in stock, they proactively contacted me and offered to ship me a version without the spine protector to check size while they waited for delivery. I didn't do this as I was confident but was great communication and very proactive. Kept me fully up to speed on purchase, got it delivered very quickly and didn't fail on communication despite ending up in hospital having been knocked off his road bike! Thanks Andy, great service and hope your leg fixes quickly!
written by on 28/11/2011
I purchased a black/silver bottle cage for my new specialized crosstrail bike. I know the scott version is identical to the elite version, but as i wanted black/silver hence my purchase of this cage from Wallis cycles. The item arrived quickly in the post and i soon had it fitted to the bike. Looks good, and a big thanks to the team at Wallis.
written by on 23/11/2011
Great online shop to deal with! Comunication was great and the delivery was in quick time. I would recommend this on-line shop to anyone and you can also snatch some great bargains with them.
written by on 20/11/2011
The Wallis Cycles shop was easy to navigate and place order for the items I needed. I would recommend Wallis Cycles shop and online store for great cycling deals. Items I ordered were delivered quickly, along with great customer service.
written by on 14/11/2011
ordered 2 continental bike tyres at best price.they even do home delivery if you live locally!..fantastic!!!
written by lesbates on 23/09/2011
Although they were busy I was served immediately and luckily the freewheel I needed was available as well as the inner tubes which are excellent quality and good value.
written by on 21/09/2011
I knew Martin and his shop already, a real bike rider who knows what works and what doesn't and won't sell rubbish. He has started selling online now and has some *really* cheap prices on Continental tubes and tyres. The inner tubes are unboxed, but are the genuine item (with Continental printed on them!) and who wants to pay extra for a cardboard box to throw away anyway? I could have gone for the free delivery option, but as I was passing the shop anyway I used the free 'collection' option and went and picked them up and had a chat as well. There aren't that many products on the site yet, but Martin tells me they are adding more things every day. I will certainly be keeping an eye on it!
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