No refund payment

4.7 / 5
92% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

SteveButtrick's review of Velo Ecosse -


“No refund payment”

Written on: 06/06/2014 by SteveButtrick (1 review written)

I ordered a giant defy through the cycle to work scheme and payed for the bike then and there so I could take the bike away and get a refund when the cycle to work cheque had come through. A month later I am still waiting for the payment to get refunded to my account. I am constantly phoning them and they repeately tell me they are looking into it. This is not acceptable as now I am getting charged for being over drawn in my account. I will definitely not be recommending them to any one I know.

  • Goods purchased & cost

  • Customer Service

Stevebuttrick's Response to SteveButtrick's Review

Written on: 16/07/2014

Money received in my back account after writing this comment - 16/06/2014

Reply to this comment
Report this review
Was this review helpful? 0 0