Worse service ever

2.6 / 5
42% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

MarkPD's review of UK Soccer Shop www.uksoccershop.com


“Worse service ever ”

Written on: 17/04/2013 by MarkPD (1 review written)

This company is by far the worst and most inefficient company I have ever dealt with. I placed an order for a training top, a mug and an iPhone cover for my phone. The mug never arrived, the iPhone cover was a sticker not an iPhone cover like I had ordered. After 5 months I am still waiting on my mug, I have emailed numerous times often with no response.
This company was happy to take my money for the items but have failed to deliver, 1 out of 3 items were correct with 1 item not even being sent.
A while ago (2 months) I emailed them when will my purchase be sent, there reply was we should have more in stock very shortly., well 2 months later they still have not giving me any indication when this will be in. If it wasn't for me emailing every 2 weeks I would still not be unaware they are out of stock, the communication from this company is terrible.
I can't believe this company does so well as the staff are useless at replying to emails and just seem non interested.
No one should have to wait 5 months to receive there order they have paid for.

  • Goods purchased & cost

  • Still waiting


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