Triton Cycles Reviews -

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“Good but not great”

Written on: 26/12/2014 by 272Fry (1 review written)

The 2014 bike that was advertised and that I ordered wasn't in stock. However, I was contacted quickly by email and offered the 2015 model at a discounted price, which I accepted and which was quickly despatched and delivered. The bike arrived needing fairly significant assembly and set up - not an issue for me as I am a fairly competent home mechanic, but would have needed doing by a local shop if I was unsure what I was doing. I'd guess that Triton hadn't opened the box from the bike… Read Full Review

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“slow dispatch, poor range of stock”

Written on: 05/01/2014

Ordered on 27 Dec midday problem solver mismatch adapters (allows use of sram triggers on shimano xtr brake). Site had said normally dispatch within 24 hours and item in stock. There was potential for dispatch on 30th, 31st and Jan 2. Didn't hear from them so cancelled order and went with one of the bigger competitors. They did reply promptly to my cancellation. Small item, not sure why they just didn't jiffy bag it and post it and make easy money. Price was full retail, but there was… Read Full Review

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“1 week and still waiting, UK based company.”

Written on: 24/04/2013 by Edwardos (1 review written)

Placed my order a week ago, haven't received any confirmation of my order dispatch, phoned them up with inquiry about it. They told me that it has been sent out yesterday and is on its way,but no email notification about dispatch. Still waiting, product was in stock and company is based in UK, so it shouldn't take that long. Next time probably won't be using them. Just so you know, maybe I'm unlucky, as I have heard some good reviews about them… Read Full Review

Tritoncycles's Response to Edwardos's Review

Written on: 24/06/2013

Thanks for your feedback.

This is something we've been working on, we do now send out emails when an item has been dispatched which we didn't before.

We're sorry that your order wasn't completed as quickly as expected, we do try to process orders as quickly as possible and notify customers if there will be a delay of more than 4/5 days.

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