abysmal customer sevice

Tredz www.tredz.co.uk
★★★★☆
4.3
From 1691 reviews
86.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

oilychain's review of Tredz www.tredz.co.uk

“abysmal customer sevice”

★☆☆☆☆

written by oilychain on 07/10/2013

Ordered Endura toe warmers absolutely rubbish. Thin, flimsy,too lightweight used for an hour ride took them off hole in the underside. Completely messed about by Tredz will never use this site again and will be recommending to my cycle club to do the same.

  • Endure toe warmers

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

write a review

Tredz_Bikes's Response to oilychain's Review

Written on: 08/10/2013

Hi,

Thank you for your comments. We are sorry that the product that you ordered was of unsatisfactory quality on this occasion.

Please call our customer service department or email us where one of our team will be able to discuss your a order with a view to supplying a replacement product.

Best Regards,

Tredz

Reply to this comment

Oilychain's reply to Tredz_Bikes's Comment

Written on: 08/10/2013

I have sent you a number of e mails and at no time have I been offered a replacement and have even had my integrity questioned.

Reply to this comment

Dieselbill's reply to Oilychain's Comment

Written on: 08/10/2013

my bike arrived with both racks missing the left grip was loose the chain bar tight mudgaurds had stays missing the wanted photos etc messed me about no end

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!