Exceptional customer service

4.3 / 5
88% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

conway76's review of Tredz www.tredz.co.uk


“Exceptional customer service”

Written on: 01/12/2012 by conway76 (1 review written)

I ordered a bike six weeks ago off tredz. I had a phone call from one of there staff to say they were out of stock but straight away they offered me an alternative bike which was similiar to the one i had ordered. i decided to stick with the original bike as it took me long enough to find one i liked. so they said they would phone me with a update of when they would have stock in. In the space of the next six weeks i had a phone call once a week from a number of employes of tredz and all of them were very polite and could not do enough for me and asked if i was happy to wait or did i want to choose another bike. i am glad to say after six weeks they told me my bike was ready and would be delivered the next day and true to there word it arrived and i am very happy with it. I just thought i would write this review because good customer service is hard to come by so thank you to everybody at tredz i will be using you again in the future.

  • Bike

    Goods purchased & cost

  • On time


  • Customer Service

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