Dreadful Customer Service

3.1 / 5
54% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of The Sports HQ www.thesportshq.com


“Dreadful Customer Service”

Written on: 15/03/2013

Have tried phoning Sportshq.com and Forgan Golf (same company and phone number), you can't get through to anyone other than recorded message. No-one answers. Their online chat doesn't work either!

They don't answer emails either.

Worst Online company I've tried, and I want to spend quite a lot too, but not with them now.

Mickey Mouse outfit, avoid at all costs!!

  • not able to buy because no-one answers.

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Thesportshq's Comment

Written on: 20/03/2013

Hi - would you mind if I contacted you directly? Our phones should always be answered within a few seconds during our working hours (7-7, Mon-Fri) and I don't know of any issues with our online chat.

I'd really like to try and get to the bottom of what's going on, sorry for the inconvenience.

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