written by Canadianbiker on 01/06/2021
I ordered a bike, and a toolkit from these guys. Customs decided that the toolkit was not going to make it. I reached out to the company by email, and they immediately shipped out a new one, no questions. All they asked for was pictures of the box to show it had been opened before it got to me. I couldn’t have had a better experience, they were prompt and really put me first!
written by bfStevens1975 on 17/04/2020
I sent TartyBikes a crank bar and pedal I thought needed to be completely re-threaded. They completed the repair on the day they received the item. They also refunded me money as they were able to use enough of the thread there to secure the pedal without having to re-thread. They could have kept the money and I would have been none the wiser. I think in this day and age, honesty and integrity in a company is a real find. I am so happy and so thankful. They sent the item back the next day. Fantastic, fast and reliable service! Very pleased.
written by PAPINX on 06/10/2019
ottimo negozio, e' arrivato tutto prima del previsto e lo staff e'molto disponibile e competente
written by 242Carter on 14/06/2019
Tartybikes offer good parts, give good advice on where to spend you‘re money and offer a great transparency. I ordered some parts for a frame aswell as a frame itself, and the guys could always help me out with questions, aswell as tell me how long it will take until all the special ordered parts will be at theirs so that they can then mail the whole box at once. The delivery options aren’t cheap, but if you are spending that much money, you should be able to pay the insured delivery aswell... Also, i had a good experience with fedex. On Friday, Tarty sent the package of, After some parts they specially ordered just got into their shop on Friday, and on Monday it already arrived in Switzerland. I can only recommend this shop!
written by jakkewoodhead on 13/06/2019
After about 13 years out of the sport of cycle trials I decided that would like another go! I stumbled across TartyBikes on a Google Search after looking for trials parts, and I'm so glad I did! It's a fantastic website, so easy to use. They have a fantastic range of items at different prices to suit all budgets! Their postage options are great and after ordering a few separate items at different times I've NEVER had a problem! Thank you TartyBikes!!
written by Hurstgl1953 on 12/06/2019
I found the web site easy to use and check out was simple all the bit I wanted were in stock and arrived quicker than I was expecting and were in perfect condition!! So all in all very happy with teh service I received.
written by Emery160 on 07/06/2019
Made 4 orders in the last month for items showing as available in stock, all received within 2 working days of making the order which is brilliant, good email communication to show item has shipped .. Well packaged and easy site to use website will definately recommend to friends
written by Scottmurphy515 on 07/06/2019
These guys hold such a fantastic range of parts in stock and quick delivery. Plus if you need advice the guys at Tarty seriously know their trials stuff so give them a shout. As someone that has been building wheels for 21 years I was to busy couple of months ago and so had the Tarty techs build the wheels for me and been very impressed with the build quality (and I’m very fussy)
written by RUBEN_BERMUDES on 02/05/2019
I assume its a great product it was an awesome price and arrived on time and in good condition. but my parents won't let me take it out of the box and ride it because of how many missing homework assignments I have. also, the color is cool... on the website haven't even seen it in person. tbh I don't care what it looks like I just want a rideable trials bike that will last and that what I think I will get. price 10/10, shipping 10/10, parents 1/10.
written by orient21 on 01/05/2019
I bought bicycle frame and some parts. I recomend this shop because it was quick response, good packaging, and quick shipping. Ship date:4/17/2019 Delivery, Japan:4/22/2019
written by Grace332 on 25/04/2019
Very reasonable price yet ultra quick delivery - even quicker than some e commerce shopping inside my country, great accuracy and flexibility. Will shop again with them definitely!
written by Trialsbike247 on 20/04/2019
Its a relief to know i can rely on Tartybikes for service and parts that are always available. Great prices and excellent selection!
written by VisionBuilder on 19/04/2019
The part i needed was made in USA,,but the fastest,cheapest shipping and absolutely the most communication and tracki g etc,,equals,in over 20 years of shopping over net,,never have i had a faster,frendlier and easy experience as with Tarty Bikes,, i live in rural NSW,,and to receive the parcel so quickly,,i was and still are amazed....And the freewheel is Superb,,on my tarty supplied SS hub,,,So Good,,,Thank goodness someone over there is on the ball and punching above their weight..
written by dylanbrookdesmond on 17/04/2019
Perfect product, Perfect delivery time, Perfect parcel packaging, What more can 1 ask for, Thank you, I will be dealing with you from now on, very pleased and surprised with overall quality 6stars
written by Young329 on 17/04/2019
Using this website was fantastic. Being a customer from outside of Great Britain it was easy to find all the information I needed, like a link on their shipping page for a currency converter and also for an estimated of import taxes. Almost ever question I could think of was answered in the FAQ. The videos they have posted were also very helpful and well put together. Their estimates on shopping times were right on the money too! It is clear they care about their customers and I would not hesitate to buy from them again or contact them for any reason.
written by Barnettgp194 on 12/04/2019
I'm really happy with my order. It was shipped really fast to Canada, the bike was perfect, easy to assembly (even if I have no mechanics skills, it was easy and fast to assembly). Perfect experience for me. FYI : yes I paid transit/border fees (which I knew i would have to, so don't be surprised! I paid about 650$CAN to Fedex for a 2,700$CAN bike, just keep that in mind when ordering a bike)
written by swoofty on 09/04/2019
These guys know it all. They ship fast and any problem is dealt with swiftly. Time after time I've always gotten top notch service. Easily the best of the best.
written by Kecisem on 08/04/2019
The spare parts were ordered a 1h30 pm and arrived the following day at 8h00 am - UK to Austria!!! Unbelievable but true.
written by dmcnicol on 05/04/2019
I had emailed to ask about repairs to the bike. I got a friendly and concise reply, the parts were well priced and quickly delivered. A great company to deal with.
written by 56Taylor-Alt on 05/04/2019
I use these trials hubs for front wheel drive e bikes. Great lightweight bit of kit, extremely good value at £20.00. I have bought one of these hubs already and before that other hubs including monty and trialtech. Love shopping with Tarty as it's quick , professional and you get a sticker! Mint!
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