poor service, poor communication

Click here if this is your business
★★☆☆☆
2.3 / 5
33% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Sweatband.com www.sweatband.com

★☆☆☆☆

“poor service, poor communication”

Written on: 18/12/2013

Due to multiple problems with their parcel carrier (City - link) the goods dispatched on 09/12/2013 never arrived. Numerous telephone calls to City- link did not get me anywhere I therefore emailed and telephoned Sweatband for help. I was promised that someone from Sweatband would call... but they never did. Goods now back at Sweatband 18/12/2013) .... and I am now waiting for a refund. Lets hope Sweatband are more efficient at this and I do not have to contact my credit card company to get my money back.

  • football table

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0