customer services

Sports Direct - sportsdirect.com
★★☆☆☆
1.6
15.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Lawrenceo114's review of Sports Direct - sportsdirect.com

“customer services”

★☆☆☆☆

written by Lawrenceo114 on 12/09/2015

I recently returned a pair of shoes that were faulty. not being happy with the response in the shop, I have tried to contact customer services on the number they provide and have been kept waiting on an answerphone loop with no response from them. over the last three days I have spent more than three hours waiting,hanging on the phone listening to their answerphone message. I have also tried their supposed main office number with the same result. it is my own opinion that this is a deliberate tactic to avoid their responsibility with regard to returns and complaints. over the years I have purchased numerous items from this company but never again.

  • reebok trainers £34

    Goods purchased & cost

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