don't bother, possibly the worst web based order site ever!!

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  • Customer Service

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risaroo's review of Sports Direct www.sportsdirect.com

★☆☆☆☆

“don't bother, possibly the worst web based order site...”

Written on: 27/01/2014 by risaroo (1 review written)

The online order system is a JOKE. I ordered my items on Friday 24th of January at 7.20am ( cut off for Saturday delivery is 7pm). Not only did my order not arrive; getting in contact with them is a complete nightmare. It seems that when you chose a category for your email they send an automated reply based on that. I doubt any one is even reading what the emails contain. FOUR times I have now contacted then regarding a refund for the service I PAID for yet did not receive and each time I was sent an automated email with a tracking link. EACH TIME THE TRACKING INFO WAS FOR SOMEBODY ELSE'S ORDER!! !!! I will never be ordering from them again. very poor service ...still wondering if anyone will ever get back to me or if i will ever receive my order!

  • trainers, jumper & jogging bottoms

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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