Let Down

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1.6 / 5
17% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Sports Direct www.sportsdirect.com


“Let Down”

Written on: 28/07/2013

Having bought several small items from company in recent times we didn't hesitate to order a pool table from them for my son's birthday.BIG MISTAKE ! we have spent the past 6 weeks trying to return the table and obtain a refund after a faulty one was delivered . Customer service is appalling/non existent, until you threaten court action. Even then they hardly jump at the chance to save their reputation. We have now reordered from a competitor ,a fast efficient service from them . This company doesn't deserve to survive in these competitive times if they ignore the most important rule -of looking after customers ! You can not exist without us ! And the bad news we spread about you is highly damaging. I recommend don't use

  • Goods purchased & cost

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