Ryanair-like customer service.

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★★☆☆☆
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Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Sports Direct www.sportsdirect.com

★☆☆☆☆

“Ryanair-like customer service.”

Written on: 01/07/2013

If a problem arises -whether your or their fault- expect no solution.

Their conversion tables for nike running shoes have gaps, therefore I ordered a larger size than needed. When I recognised the problem I sent back the running shoes, claiming also the 30€ of shipping costs. What was the answer from sportsdirect? the product is out of stock so we will only reimburse you the value of the running shoes and nothing else. When I received their answer I checked the availability of the running shoes in their webiste and... guess what? they were available.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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