Order for scooter parts

Skate Hut www.skatehut.co.uk
★★★★☆
4.1
78.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Skate Hut www.skatehut.co.uk

“Order for scooter parts”

★★★★★

written by on 21/11/2017

My son was modifying/updating his old scooter and so we ordered all the parts we needed from the skatehut website. The order was processed and delivered very quickly and efficiently, but when we opened the parcel it became apparent that the bearings for the new wheels were missing (the website listing said these were included). I contacted tthe skatehut customer services and told them of the problem. I was told that the bearing aren't supposed to be included but as the website listing was wrong they would forward on a set of bearings at their cost and update the listing. I them got an email from the person I dealt with @ skatehut to let me know when the bearings had been sent and to let him know once I had received them, which I did. All in all everything was done and dusted on less than a week, so very pleased. Good job skatehut!

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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