Unprofessional - avoid

Click here if this is your business
★★☆☆☆
2.3 / 5
33% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

11jacqueline's review of Pro Direct Soccer www.prodirectsoccer.com

★☆☆☆☆

“Unprofessional - avoid”

Written on: 26/03/2013 by 11jacqueline (1 review written)

Have just given up and asked for a refund. Ordered Astros over the phone Sunday 24 March paid extra for next day delivery ( advised would be delivered Tuesday. I would receive an e mail with a tracker no To check on delivery.Tuesday morning no e mail rang Pro Direct spoke to [name removed] to be told there had been a problem processing payments and my order would be guaranteed delivered Wednesday. Then received an E mail Tuesday 16.30 stating I would not receive my order until 2nd April. Rang Pro Direct and spoke to Supervisor Craig who then advised me that dispatch would actually be 15th April. I ordered football boots a few months ago and that was not quick or straightforward either. I will not be using this company again.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0