Can't Get My Refund!

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Pro Direct Soccer www.prodirectsoccer.com
★★☆☆☆
2.3
From 269 reviews
33.0% of users recommend this

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furstratedCustomer's review of Pro Direct Soccer www.prodirectsoccer.com

“Can't Get My Refund!”

★☆☆☆☆

written by furstratedCustomer on 12/10/2012

I'm experiencing the same problem as another reviewer. I sent the incorrectly sized shoes back via UPS and indicated that I wanted a refund. I asked them to notify me when complete. NOTHING.

I looked for a customer service phone number - NON-EXISTENT.

I sent an email. A week later I got a note back that they were 'chasing' the order.

Three weeks into this and no refund, no notification, nothing.

How difficult is it for a company who gets great reviews from others to complete a refund and keep a customer?

They lost me! I'll never purchase from them again.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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