Poor Customer Service

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OutdoorGB www.outdoorgb.com
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RodolfoReeves's review of OutdoorGB www.outdoorgb.com

“Poor Customer Service”

★☆☆☆☆

written by RodolfoReeves on 06/12/2016

Was looking to buy an item at around £80 late one evening. Didn't have my card on me so left it in my basket and first thing in the morning went to make the purchase. Surprised to find it had increased overnight by £5.00. When I rang to query I was told the price had gone up at 1am?? The manager wouldn't honor the slightly lower price so I bought elsewhere. Couldn't see any price differences on other similar products I'd looked at on their site and 1am seems an odd time to update prices. Makes me think they have tracking on people's baskets and an automatic price increase occurred because I'd left that item in the basket.

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