written by RachelBennett on 05/12/2016
What a fiasco !!! Started ok but son ordered wrong size so had to return for exchange. This wasn't simple as had to phone and email three times to get returns form emailed to me. No free returns so had to pay for that. Then although I had asked for an exchange they refunded me. On asking during yet another call I was assured they had refunded me and not exchanged !! Grrrrrr I then had to do another online order and it may end well but WATCH THIS SPACE as it feels like two teenage lads selling clobber from a garage. Will never use again- no customer service, no free returns, complete lack of professionalism and just downright awkward'
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