Newquay Camping & Leisure - www.newquaycampingshop.com

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Newquay Camping and Leisure - www.newquaycampingshop.com
★★★★★
4.7
87.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Great store”

★★★★★

written by JaxR on 04/09/2020

Great customer service. Ordered Vango awning online and ready for dispatch the same day, extremely competitive prices too! Will be using again. Well done Newquay Camping Shop.

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“Superb customer service. ”

★★★★★

written by Neilfromnewcastle on 17/10/2019

I ordered a vango tent on Sunday night via their website and found their website to be very user friendly and very informative. The order was acknowledged within 15 minutes and the tent has been delivered today (Thursday). Admittedly it is still in the box but I don't envisage any issues with it when opened. Having been in business for over 35 years I always appreciate it when a company demonstrate exceptional professionalism and Newquay Camping and Leisure have certainly done that. Thank you, it has been a pleasure dealing with you.

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“Great service and advise”

★★★★★

written by oharebear123 on 03/06/2017

Once again I have gone back to Damian at the camp shop in Newquay for some bit for camping and once again have come away very satisfied. Great service and advice given as always. Will always recommend these guys. Looking forward to next week at the Royal Cornwall Show to use my new Cadac Safari Chef 2.

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“Fantastic Service”

★★★★★

written by on 22/09/2015

I recently purchased a new well known driveaway awning from Newquay Camping. The price could not be bettered and delivery was prompt and well managed. However after using it for just one week some shortcomings became apparent with the quality of the awning giving me no confidence of its durability. I contacted Newquay pointing out my disappointment and seeking their advice. Albeit they expressed surprise at my observations they, without any pressure from myself, volunteered various possible solutions. After some consideration and with further advice from Newquay I arrived at a solution which gave me total satisfaction with my purchase. I cannot rate the service provided too highly and as such recommend Newquay Camping to all prospective customers.

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“top service and value”

★★★★★

written by miln13 on 11/06/2014

Ordered a new tent which was £20 chesper than any other retailer. The service was second to non. recieved an email from interlink telling me when tent was to be delivered which had the wrong address on, emailed the shop got a call back within 15 mins they sorted the problem and tent came next day. Would highly recommend to anybody.

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“Vango sapera airbeam awning”

★★★★★

written by on 06/06/2014

Ordered my Vango Sapera Airbeam drive-away awning & it came the very next day, free delivery. It was the cheapest awning of its type on the market so very pleased with the service from Newquay Camping Shop. It was delivered by Interlink - I was able to track my order down to the hr it would arrive which is great. I haven't had a chance to look at the awning, let alone use it but can't wait. I would definitely use this service again.

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“returns”

★★☆☆☆

written by yeClayton303 on 10/05/2014

Tried to e-mail them,no reply, phone was not much better, just sounded like kids answering, was not taken seriously. Tried to return something,that was damaged, which I did,but they put the blame on me, said it was my fault. If it had been me,I would have refunded straight away, no arguments, we were not talking large sums of money here. Too cavalier attitude for my liking.

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“Excellent Service”

★★★★★

written by on 07/02/2014

I purchased a Hot Spot Calor Gas Fire from Newquay Camping and Leisure in November of last year. The service I received at that time was faultless, Everything as promised including speedy delivery on the date and time promised. The fire developed a slight problem last week, I telephoned them, sent a photo of the problem and within 48 hours was e mailed by them stating that a replacement fire would be sent to me and the faulty one collected. Once again delivery and collection was date and time as promised. Professional and courteous service. It was a pleasure to deal with them.

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“Great service would highly recommend!!!!!!!!!!!”

★★★★★

written by oharebear on 20/01/2014

Bought a tent last week off their website. Had a few questions about the produce and I had a very swift response. Overall very happy with the product and service throughout. Thanks to the team at Newquay Camping & Leisure.

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“Attempt to shop online”

★☆☆☆☆

written by notacustomernow on 27/11/2013

Allowing you to fill a trolley and then making it impossible to complete either setting up an account or paying without the use of paypal renders this company impossible for the newcomer to shop with online.

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Thecampingshop's Response to notacustomernow's Review

Written on: 07/02/2014

Hi, I am very sorry you had a problem with the checkout on our web store. I have since contacted our web developers to have a look into this so that we can make the checkout process possible. Regards Damian

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“Excellent and efficient service.”

★★★★★

written by Chingfordchris on 13/08/2013

I cannot say how impressed I was at the service offered by Newquay Camping and Leisure. As a Scout Leader value for money is very important and the site offered Flash Jet Boil camping stoves considerably cheaper than other camping and outdoor sites. Having placed my order at 9am I received a phone call no more than two hours later to ask me if I would be happy with an alternative colour. I was advised that my order was already to be shipped and would be with me the next day (even though I had opted for the normal carriage service). Sure enough the next day I received an email from the courier to advise my delivery would be with me between 1337 & 1437hrs (I know I thought that was really ambitious at the time) however true to their word my Jet Boil stoves arrived at 1343hrs. Newquay to London in just over 24 hours. I will definitely recommend Newquay Camping & Leisure to my friends and fellow Scout Leaders.

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“Fast delivery great Item”

★★★★★

written by DaveDavies78 on 25/05/2013

Ordered a cadac BBQ, expected delivery with 5 days, arrived the next day what more could i ask for. This was the 1st time i have shopped with them online, and would definitely use again, Thank you Newquay Camping. Item was packed and wrapped well to stop the item being damaged. Only thing i could moan about there was no burgers with my bbq

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“Best camping website”

★★★★★

written by on 31/01/2013

I have dealt with this shop many times online and I always find the service second to none.

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“arrived like the company were based in my local town”

★★★★★

written by FrankyD on 01/12/2012

yes - the Gas Portable Heater arrived as promised and i ordered the day before - honestly cant fault this company even if i tried to, the order arrived like the company were based in my local town but they are over 300 miles away

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“Brilliant Website”

★★★★★

written by on 01/12/2012

best online camping shop ever! got delivered on time was exactly as stated on the website

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“Fantastic, friendly service at great prices”

★★★★★

written by PaulRowe on 29/11/2012

I was looking for a quality tent that would last us a few years, I spent ages looking on-line, but couldn't decide on the right one! I phoned the Camping Shop in Newquay and the people there were a great help. We bought a Outwell Montana 6 and are very pleased with the quality of the tent. It was useful to be able to speak to someone who matched our requirements, knew the specifications of different makes and offered good prices. I'm thinking of buying a carpet and extension and will definitely be going back them.

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“Will happily shop there again”

★★★★☆

written by petebuckram on 28/11/2012

- Knowledgable staff that answered all my questions and if they didn't know the answer they went out of their way to find it out for me. - Large range of items and would try and order something if they didn't currently carry it. - The website is clean and easy to navigate. - have recommended to friends and will happily shop there again.

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“Excellent service and products”

★★★★★

written by pannys on 28/11/2012

I have shopped many times with Newquay Camping and Leisure, both online and in store. Great customer service, highly experienced staff and always willing to go that extra mile on products required and pricing. Would recommend them to all and will continue to shop with them for all gas, outdoor and camping products. Get yourself down there today or online to grab a bargain today.

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“GREAT PRODUCTS AT GREAT PRICES”

★★★★★

written by GaryBarnes on 28/11/2012

As a keen hiker/rambler I believe that you must always have the right equipment for the right job. Newquay Camping And Leisure not only have a great range of products at great prices but they also back it up with great customer service. Their friendly and approachable staff are always more than happy to help and to give advice on their products based upon their own knowledge and individual experiences. It's always reassuring when a member of staff recommends a product that isn't the most expensive that they have to offer. I don't often have the call to use their website but on the last 2 occassions that I have I found that the website was easy to use and the products that I ordered were delivered quickly and efficiently. Regardless of whether you are after a tent peg or a caravan awning, I cannot recommend these guys highly enough!!!

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“Great shop and helpful staff.”

★★★★★

written by StuThompson on 28/11/2012

These guys really know their stuff. I have bought numerous items from Newquay Camping and Leisure both in store and online. The staff are knowledgeable and always helpful. Items bought online arrived promptly. I would recommend their online store to anyone wishing to buy camping equipment and outdoor clothing.

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