Solid customer service

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MyTriathlon - www.mytriathlon.co.uk
★★★☆☆
2.6
From 36 reviews
39.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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Nedular's review of MyTriathlon - www.mytriathlon.co.uk

“Solid customer service”

★★★★☆

written by Nedular on 08/10/2013

I came to MyTriathlon as they were the only store stocking a specific tri suit i wanted. They also had it on at a great discount.

I needed the item quick, and they were very quick to reply to my query to confirm the delivery date, answering emails late into the evening.

I ordered 2 sizes and returned the one that didnt fit for full refund, no questions asked. They took a while to confirm my refund request, hence 4 stars rather than 5. But it was easy to get hold of them on the phone and get things confirmed.

All in all, good customer service and a good product at a competitive price. Highly recommended.

  • Zone 3 2013 Mens Aquaflo Trisuit £76.50

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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