They took my money & cancelled my order

★★☆☆☆
2.0
26.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Sulaimankaa's review of Kitbag - www.kitbag.com

“They took my money and cancelled my order”

★☆☆☆☆

written by Sulaimankaa on 22/02/2014

I have ordered from they a foot ball jersey which I already paid for it and waiting for the order status and 2 days later I have received an email which says that my order has been cancelled because my address on credit card doesn't match my shipping address and it's been 2 days and I'm still waiting for refunding my money !! What should I do ?

  • Goods purchased & cost

Kitbag.com's Response to Sulaimankaa's Review

Written on: 25/02/2014

Hi

We are sorry to hear about the service you have received. If you can please provide your order number we can look into the issues and rectify them for you.

Thanks

Kitbag

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