written by on 28/08/2015
I ordered a pair of shoes in a size 10. I received a size 11. Phoned Kateskates to tell them of their mistake and to request I return them. I was told that I would have to pay to return the incorrectly sent shoes at my own expense.
My pleas fell on deaf ears and was told in no uncertain terms that it was my fault. Unbelievable to be honest!
I recommend anyone thinking of purchasing anything from this company to rethink and go elsewhere. The bad reviews on here speak for themselves really......
As rated by our community of reviewers