Stupid service

Click here if this is your business
2.0 / 5
22% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of JJB Sports


“Stupid service”

Written on: 20/06/2012

Ordered an England shirt for my dad for Father's Day on 5th June. A full week later no money had been taken from my account and I had not been informed of it's dispatch. So I tried ringing customer services. As soon as you get through to the option needed it hangs up. So I emailed the company requesting to cancel my order since nothing had been processed yet. However instead of cancelling my order JJB processed it and I was ultimately charged and the item dispatched, too late for me though. Now I need to find out how to return the item! Wouldn't use again, will always search for Sports Direct instead!

  • Goods purchased & cost

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0