Fuming!

Click here if this is your business
★★☆☆☆
1.8 / 5
19% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of JD Sports www.jdsports.co.uk

★☆☆☆☆

“Fuming!”

Written on: 28/11/2013

Ordered some chinos that were too big and sent back via Yodel. I paid via Paypal and noticed that after tracking the item back to JD Sports warehouse they hadn't refunded me. After 2 emails later and no response I called their Customer Service to be told that I would not be getting a refund due to there being pet hair on the trousers! I told them how cross I was and asked if it could not have been rollered off. They told me they were unsellable. I find this very hard to believe - I packed these trousers back up myself and there was no pet hair on them. What an absolute con!!

  • Goods purchased & cost

  • Customer Service

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0