After sales service is a joke!

Home Leisure Direct www.homeleisuredirect.com
★★★★★
4.6
From 294 reviews
92.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Simon__M's review of Home Leisure Direct www.homeleisuredirect.com

“After sales service is a joke!”

★☆☆☆☆

written by Simon__M on 07/09/2017

Paid £5000 for a pool table and the wrong one turns up.

No interest in resolving the issue without charging me another £4,500!!! to restock the one they have delivered.

Looks like I'm not alone either, seems it's a take the money and go on holiday company..

NEVER USE THEM.

  • £5000

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Vmcnicholas's Response to Simon__M's Review

Written on: 09/09/2017

Worried about your review. My son ordered a pool table on 26th June. Implied would be 3 weeks, then 6-8 weks, then August holidays of manufacturer. STILL WAITING, having paid full amount plus delivery up front!

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