Home Leisure Direct www.homeleisuredirect.com

Home Leisure Direct www.homeleisuredirect.com
★★★★★
4.6
92.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Fantastic Product and Service”

★★★★★

written by AndyBrackley on 26/02/2024

We bought the signature pool table/dining table and have been really pleased with the quality of the table itself and the topper for the dining room table. The team kept us updated whilst we were waiting for delivery and on the day of delivery. On the day of delivery the installation team were friendly and polite carrying out the installation without any fuss. They gave us lots of advice on how to maintain and look after the table as well. Overall we are very happy with the product and the service we received.

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“Half day pool session ”

★★★★★

written by Laceys196 on 19/01/2024

Great half day pool session and throughly enjoyed it.. He quickly found my flaws and addressed them.. It will take time and practice.. all aspects of the game covered and even a cheeky race to 7 at the end..

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“Pool table hire”

★★★★★

written by VeluB on 29/11/2023

Very professional from enquiry to installation. All tables ordered were delivered in good condition and promptly. Would highly recommend.

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“Nice and early. Very friendly and helpful. Explained...”

★★★★★

written by Etheno189 on 24/11/2023

Nice and early. Very friendly and helpful. Explained how to care for the table properly. Quick, efficient and even took time to throw the ball for my annoying dog !

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“Great Service”

★★★★★

written by 287Wood on 31/08/2023

Lovely people, very easy to work with. Table was delivered on time and when there was an issue with the mechanism, they had someone there almost immediately to sort it. Very happy.

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“Fantastic Service”

★★★★★

written by ChrisMyersSmith on 07/08/2023

Fantastic service from intial quote through to installation. The prices and array of products is perfect and the communication throughout was 5stars. The installation team were really friendly and effeicient too. They talked me through everything and went above and beyond to make sure i was happy, before they left. Fantastic service and highly recommended

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“Pool table purchase”

★★★★★

written by Jett493 on 31/07/2023

We purchased 3 pool tables from this company and I cannot fault them. great service and after care.

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“Outstanding Service ”

★★★★★

written by pongo27 on 31/07/2023

We have recently purchased 7ft Pool Table from this company including coin mechanism for our Local Royal British Legion. all through the process we dealt with an exceptional Sales Team Member by the Name of Ben Flack. nothing was too much trouble in help getting the order placed. he was very quick to respond to our questions and even managed to get the tabled delivered sooner than expected. although out provided some the best customer care I have received from a company. He even took time to contact me after the install to ensure we we Happy.

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“Fantastic products from a company that really cares”

★★★★★

written by Tjuice on 04/05/2023

We bought a fantastic pool table from this company and have had great service throughout. We visited their showroom near Bristol and received helpful, relaxed personal attention to help us make the right choices for us. Being able to see all the tables in the showroom was essential to work out what we really needed - we would definitely have bought the wrong thing if we'd bought blind. Delivery of our table was very straightforward. Representatives arrived exactly when scheduled and set to work straight away constructing and setting up our table. They were highly competent, but also nice guys who were easy to have around! They made sure to give us a full explanation of how to look after the table long-term (yes guys, we are still brushing the dust into the pockets before hoovering it away!!). We had a slight issue with 2 cues, but Home Leisure Direct immediately set about sorting that out (even though we took ages to let them know). Would I recommend this company? Absolutely!

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“Always happy to help”

★★★★★

written by BenMcLaughlin on 31/03/2023

Versatile and responsive to our business needs, always happy to provide advice and support as necessary and work on new solutions with us. A long partnership which we hope to grow even further.

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“Pool Table”

★★★★★

written by alanross66 on 28/02/2023

Great communication and excellent service throughout from the sales executive. Fantastic pool table, which was the 7ft Signature Tournament Pro Edition, I also purchased the LED lighting which looks great. Installation was worth the money they really knew what they were doing, would definitely recommend Home Leisure Direct.

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“Really poor customer service ”

★☆☆☆☆

written by Stephenm1967 on 31/12/2022

Bought pool table for my grandson Xmas. Ordered nov22 to ensure delivery. Opened gift on Xmas day to find small tear in cloth. Grandsons special day ruined. No refund/replacement/repair offered. 48 hour deadline to notify. Took no account of circumstances Really poor service and after sale support. Buyer beware

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“Great Customer Service and Installation”

★★★★★

written by TangoSiera on 01/10/2022

They arrived exactly on time and introduced themselves to me. They carried out a very efficient and professional Pool Table installation into the Annex and took great care with the table assembly and our property. Once the table was installed he took time to explain everything about the table use and maintenance to me and invited questions from me so that all was clear. Annex room left clean and tidy. Excellent service. They are a credit to Home Leisure Direct.

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“table tennis and pool table purchase ”

★★★★★

written by HarpendenHertfordshire on 09/09/2022

purchased a pool table 18 months ago fantastic service all set up with the delivery guys last week purchased a table tennis table got offered £75 voucher on a spend over £500 when voucher arrived said needed to spend a further £500 to validate the voucher a quick call to customer service who sorted out my questions immediately as it was an error on their part and should not have said on further purchase of £500 as always 100% if you want service with a smile and excellent products look no further

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“Exceptional Quality and Service ”

★★★★★

written by libanmsahmed on 07/09/2022

I purchased a 7ft Signature McQueen Silver Mist Oak Pool Dining Table with an additional table tennis top. The sales team were excellent and you can speak to the same person whenever you want for continuity. I drove 4 hours from Ipswich to Bristol to see the table before I purchased and, although well looked after, it was a waste of time. The table was exactly the same high quality that is shown on the website. Now delivered and the quality of the pool table, cloth, cues and table tennis top are all exceptional. Great communication after order and after delivery too. Already have a friend ordering a similar table.

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“Top organisation.”

★★★★★

written by baggers66 on 31/07/2022

Cannot recommend these guys highly enough! The whole process was easy, well organised and professional. He was brilliant and very knowledgeable showing us all the different tables as well as being very patient since it was like being in a sweet shop for me. The team kept good communication and the guys who installed the table were top chaps.

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“Love the table and the Service!”

★★★★★

written by Markstep1968 on 28/07/2022

Great company and great product! I could not be happier with the service from beginning to end. Professional, informative and nice too!! Would absolutely recommend Home Leisure to anyone!

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“Great table, great service!”

★★★★★

written by JonKB on 19/05/2022

Very happy with the table, and the service from Home Leisure Direct was spot-on throughout. I've been using the table (a lot!) for a couple of months now, and it plays perfectly. Good solid construction, and really looks the part. The installation team were very efficient, and after installation instructed me how to level the table if necessary once it had settled on the carpet after a week or so, and how to keep it clean. Thanks to the team at Home Leisure Direct - great job all round!

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“Beautiful pool/dining table and great service!”

★★★★★

written by Salisbury77 on 04/05/2022

Fantastic service from the team. Gorgeous pool table/dining table with benches. I even bought the table tennis tops! The tip of the cue broke in the 1st day and a replacement sent with no questions. All questions answered before purchase as well as during installation. A beautiful piece of furniture as well!

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“Arcadepro Lunar 2052”

★★★★★

written by WesleyJones on 27/04/2022

Arcadepro Lunar 2052 games machine was delivered on time and service and after sales were great . Hand held product very good and worth £100 pound paid.

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