Total lack of Customer Care

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Kos1's review of GO Outdoors


“Total lack of Customer Care”

Written on: 04/09/2014 by Kos1 (1 review written)

Go Outdoors asked me to do this review as I had bought an Outwell Cazal Grill from them. Wrong. I ordered one on line - the website showed 1 in stock. I received an email thanking me for the order. Later I received another email telling me that they had no stock and that the order was cancelled. They also said that a member of staff would be in touch within the next 24 hours to discuss an alternative product. This was on the 21st August and I'm still waiting.
So no stock control and non-existent communications.
In the meantime I have bought this item elsewhere.

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