Lack of Contact

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nannymidge's review of GO Outdoors www.gooutdoors.co.uk

“Lack of Contact”

★☆☆☆☆

written by nannymidge on 17/08/2013

I did order a couple of items but after time stated for delivery still had not received my items so contacted customer services and then was informed my items were out of stock, all I got was an apology not my goods going to try elsewhere.... unhappy consumer

  • 2 beach shelters, 8 pole wind breaker, charity donation and discount card plus delivery £40.38

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Gooutdoors's Response to nannymidge's Review

Written on: 19/08/2013

Hi there,

We're sorry to hear that, if your items were out of stock you should have received a cancellation email to inform you that the delivery wouldn't be coming. We'll pass the feedback on to our dispatch team.

Thanks for getting in touch,

Brandon
GO Outdoors Web Team.

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